FAQ

Claiming your 100 Free Spins No Deposit bonus at Bonus Boss Casino is simple. First, register a new account by completing the sign-up form with your personal details. Once your account is verified, the 100 Free Spins will be automatically credited to your account – no deposit required. These free spins are valid for use on The Spinfather slot game only, with each spin valued at £0.05. Remember that this offer is exclusively for new players who haven't previously held an account with us. The bonus comes with a 40x wagering requirement, and winnings are capped at £50. You'll have 7 days to use your free spins and meet the wagering requirements before they expire.

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Wagering requirements at Bonus Boss Casino are conditions that specify how many times you need to play through bonus funds before you can withdraw any winnings. For example, our standard 40x wagering requirement means if you receive £10 in bonus funds, you'll need to place bets totaling £400 (£10 × 40) before withdrawing any winnings generated from that bonus. Different games contribute differently toward meeting these requirements – slots typically contribute 100%, while table games like blackjack or roulette may contribute less or nothing at all. It's important to note that not all games are eligible for bonus play, and exceeding the maximum bet limit while using bonus funds may void your bonus and any associated winnings. All bonuses at Bonus Boss have a 7-day validity period, during which you must complete the wagering requirements. You can always check your wagering progress in the 'My Account' section of our website or app.

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At Bonus Boss Casino, we've set reasonable limits to accommodate players with different budgets. The minimum deposit amount is £10 across all our payment methods, including Visa, MasterCard, PayPal, Apple Pay, and PaySafeCard. This low entry point allows most players to get started without a significant financial commitment. For withdrawals, the minimum amount you can cash out is £10, keeping our withdrawal threshold aligned with our deposit minimum for convenience. There's a maximum withdrawal limit of £5,000 per transaction, with monthly withdrawal limits of £20,000. If you win a larger amount, you can withdraw it in multiple transactions. We process all withdrawal requests within 24 hours, though the time it takes for funds to reach your account depends on your payment method (e-wallets are fastest, while bank cards may take 3-5 business days). Remember that your first withdrawal will require account verification, so having your documents ready can help avoid delays.

The Refer-a-Friend bonus at Bonus Boss Casino rewards you for bringing new players to our platform. For each friend you refer who creates an account and makes a qualifying deposit of at least £10, you'll receive a £5 bonus credit. To participate, log into your account and visit the 'Refer-a-Friend' section to get your unique referral link. Share this link with friends via email, social media, or messaging apps. When your friend registers using your link and makes their first deposit, the £5 bonus will be automatically credited to your account within 48 hours. You can refer up to 15 friends per month, potentially earning up to £75 in bonus funds. The £5 bonus comes with a 40x wagering requirement (meaning you'll need to wager £200 before withdrawing any winnings), and maximum winnings from this bonus are capped at £50. Both your account and your friend's must be in good standing, and self-excluded players cannot participate in this program. This bonus cannot be combined with other promotional offers unless specifically stated.

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Bonus Boss Casino offers multiple ways to reach our dedicated customer support team. Our live chat service is available 24/7, providing instant assistance with any questions or concerns – simply click the 'Chat' button at the bottom right of any page on our website or mobile app. For less urgent matters, you can email us at support@bonusboss.com, and we aim to respond within 24 hours. Before contacting support, you might find quick answers in our comprehensive Help Center, which contains detailed information about account management, banking, bonuses, and technical issues. Our support team is trained to assist with various topics, including account verification, deposit and withdrawal queries, bonus terms clarification, and technical troubleshooting. For complex issues, our agents may request additional information to better assist you. All communication with our support team is secure and confidential, and we're committed to resolving your concerns efficiently and professionally. We also welcome feedback about our services and games, as it helps us improve your gaming experience.

At Bonus Boss Casino, several games stand out for their high Return to Player (RTP) percentages, giving you better theoretical odds over long-term play. Among our slot selection, Monopoly Big Event from Barcrest offers one of our highest RTPs at up to 99% when played in Big Bet mode, significantly above the industry average. Rainbow Riches, another popular Barcrest title, features an RTP of 95-98% depending on your betting strategy. For classic slot fans, Wild Times provides a competitive 96.5% RTP while maintaining simple, traditional gameplay. If you're interested in Egyptian-themed games, Eye of Horus offers a solid 95.02% RTP along with its engaging free spins feature. It's worth noting that RTP percentages represent long-term theoretical returns and individual sessions will vary due to the random nature of game outcomes. You can find specific RTP information for each game by clicking the information or help button within the game interface. We regularly update our game selection, so check our 'New Games' section for fresh high-RTP options that might suit your playing style.

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